We strive to deliver all our orders / products in the fastest time possible. Depending upon your address, the delivery time may vary between 2 - 9 working days. That still won't stop us from trying to get you your order faster. On each product's display page, you can enter your location's pin code to check when you can expect to receive the delivery.
Please tap on the “Orders” section of the footer of the website to check your order status.
Please tap on the “Orders” section of the footer of the website to check your order status.
We strive to deliver to all the pin codes of India. At the time of shopping, please check if your pin code is covered by our Logistics Partner. If not, we would request you to provide an alternate shipping address.
No. At this point, C.T. Pundole delivers products only within India.
You can pay using the following methods of Payment:
Service Helpline
Sales Helpline
Online Orders And Refunds
Complaints And Grievances
Yes. Every watch is 100% authentic and sourced directly from authorised brands. Each product is delivered with original packaging, brand documentation, and a valid warranty card so you're getting exactly what the brand intends, nothing grey-market.
Yes, all watches come with a manufacturer's or retailer-backed warranty. This typically covers manufacturing defects in the movement or mechanism. It does not cover wear and tear (like scratches, strap aging), accidental damage, or misuse. Warranty duration varies by brand.
Browse the collection, select your preferred watch, and click "Add to Cart." From there, proceed to checkout, enter your shipping details, and choose a payment method. You'll receive an order confirmation instantly via email.
Yes, but only before the order is dispatched. Once shipped, cancellations or changes are not possible. For urgent requests, it's best to contact customer support immediately after placing the order.
Orders are typically delivered within 7 – 10 business days, depending on your location. Metro cities are faster, while remote areas may take slightly longer. Once shipped, you'll receive a tracking link to follow your order in real time.
We support all major payment options including credit/debit cards, UPI, net banking, and secure online gateways. All transactions are encrypted to ensure your payment details remain safe.
Yes. We provide servicing through authorised service centres to maintain quality and warranty standards. Basic services like battery replacement or strap adjustments are quick, while complete servicing may take 1–3 weeks depending on the watch and issue.
C.T.Pundole & Sons - MG Road
262/263, MG Road, Camp, Pune, Maharashtra 411001
C. T. Pundole & Sons - Service Center
266, MG Road, Camp, Pune, Maharashtra 411001
If you have a problem we will solve it. Just reach out to our customer support team. Call us on +91-7263800606 or Whatsapp us on +91-7263800606 .